If you smell gas or believe there is a gas leak, contact PGW IMMEDIATELY at 215-235-1212. Please visit PGW Online at www.pgworks.com/residential/contact-us/our-numbers/ for other important phone numbers or www.pgworks.com/residential/contact-us/frequently-asked-questions for information on many topics of interest to customers. The city of Philadelphia in www.phila.gov. City of Philadelphia Department of Social Services in www.phila.gov/dhs/resources.html. Pennsylvania Office of Consumer Advocate at www.oca.state.pa.us or call 1-800-684-6560. Pennsylvania Low-Income Home Energy Assistance Program (LIHEAP) in www.dhs.pa.gov/citizens/heatingassistanceliheap/. Community Legal Services / Energy Project at www.clsphila.org or call 215-981-3702. (Note: Community Legal Services acts as public advocates and represents the interests of PGW`s retail clients in household matters and other matters before the Gas Board.) Philadelphia Energy Coordinating Agency in www.ecasavesenergy.org or call 215-988-0929. Public Services Emergency Services Fund at www.uesfacts.org or call 215-972-5170. For any questions or complaints regarding a gas bill, payment agreement, shutdown notification, or other customer issues, please contact Philadelphia Gas Works (PGW) directly at 215-235-1000. Please fill out the form below to contact us by email for any reason other than a right to information request. For right-to-know requests, please click on the “Right to Know Policy” button on our website.
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