Philadelphia Gas Works Legal Department
Nov 26 2022

If you smell gas or believe there is a gas leak, contact PGW IMMEDIATELY at 215-235-1212. Please visit PGW Online at for other important phone numbers or for information on many topics of interest to customers. The city of Philadelphia in City of Philadelphia Department of Social Services in Pennsylvania Office of Consumer Advocate at or call 1-800-684-6560. Pennsylvania Low-Income Home Energy Assistance Program (LIHEAP) in Community Legal Services / Energy Project at or call 215-981-3702. (Note: Community Legal Services acts as public advocates and represents the interests of PGW`s retail clients in household matters and other matters before the Gas Board.) Philadelphia Energy Coordinating Agency in or call 215-988-0929. Public Services Emergency Services Fund at or call 215-972-5170. For any questions or complaints regarding a gas bill, payment agreement, shutdown notification, or other customer issues, please contact Philadelphia Gas Works (PGW) directly at 215-235-1000. Please fill out the form below to contact us by email for any reason other than a right to information request. For right-to-know requests, please click on the “Right to Know Policy” button on our website.

Thank you very much. Obligatory*.